TalkTalk: Talk Global Evening and Weekend

The WORST service I have ever ever ever had from a company. After moving house, I waited eight weeks and still had no broadband! They gave me the wrong dates for installation, text me with the completely wrong name, registered my phone number as a business number, were unable to access my account information, telling me I didn't have an account, when I had one, despite checking it all with BT. I was often disconnected when on a call or transferred. They had the nerve to charge me a cancellation fee when I was told I wouldn't and sent me bill after bill after bill, after being told I owed nothing. It turned out their system had/has generated me four accounts, which still aren't all closed after six months. Looks like I will have to call Ofcom and Otelo for the third and second times, respectively. There are even more problems, but I'll cease my rant here. Don't ever use Talktalk. I'm appalled.

• more reviews for TalkTalk
• visit TalkTalk web site