Pipex: Solo (Self-Install)

I have had to use a second e-mail address for nine of my 12 month contract because anything with of importance or with an attachment could not get past Pipex. Their help has been non-existant.

When using a free anti-virus and no firewall I was damaged and had to reload my operating system. On the advice of my hardware vender I purchased Kaskersky firewall and anti-virus. When trying to get this established with my Pipex I needed advice, and their response was we don't like your choice so I was left on my own.

Immediately after, I had a severe but short attack of Lovesan (several thousand tries over 4 days, (including 150 in one minute). All these failed. Since then for over a month, I have being attacked on average 5 times a day by Helkern (and all have failed). Pipex support have referred to me to their abuse team who judging by their non-response do not not consider it to be a problem.

I have not given them a bottom rating because:
- downloading and some day to day things are ok
- & somewhere out there it may just be possible
that there is a worse provider

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